Princess Cruises will become the first Carnival Corporation brand to feature the new Ocean Medallion, a wearable device designed to enhance the guest experience.
The medallion, which is waterproof and the same size as a 10p piece, will debut on Regal Princess from 13 November 2017, followed by Royal Princess and Caribbean Princess in early 2018.
The Ocean Medallion is fully automated and can be worn as a pendant, on a wristband, clipped onto clothing, or slipped into a pocket or bag. The medallion will be sent to passengers prior to their sailing, along with instructions on how to build a personal profile sharing travel likes and dislikes. Guests may share as much or as little information as they choose, with privacy settings enabled to protect personal information on the device.
The programme will then use the information to create a more personalised on board experience, alerting cruisers to activities and entertainment that may be of interest to them. The Ocean Medallion will replace the key card when it comes to embarkation and disembarkation, and will also lock and unlock an assigned stateroom as guests near it. It will also enable guests to purchase services, excursions, food and drinks, as well as providing a more personalised dining experience, based on food and drink preferences and information on dietary restrictions shared by guests prior to boarding.
An Ocean Compass is being introduced alongside the Ocean Medallion and will act as a ‘digital concierge’, which will be accessible via interactive displays throughout the ship, stateroom televisions and on personal mobile devices. The Ocean Compass will assist guests in various ways, from providing directions around the ship, to making reservations at the Lotus spa and speciality dining restaurants, booking shore excursions and providing information about ports of call.